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Inclusion

Explaining Why a B2B Company Is Different

The Challenge: Inclusion wanted to reach industry leaders and potential customers both at trade shows and over the Internet to explain why its turn-key software for managing online communities is so superior to anything else on the market.

The Solution: We helped clarify the client's marketing message and prepared a series of press releases on various aspects of Inclusion. The initial topic was to highlight the company's growth with a release on hiring of a new CEO, as the founder stepped aside to become an "evangelist" and turned day-to-day management over to an executive with a strong track record in building businesses. Other topics included a series of releases on strategic alliances with companies ranging from an online fashion boutique to a natural foods firm to a Web design agency. We relied heavily on electronic distribution, as well as new online news sites designed specifically for and restricted to journalists. Press releases also were distributed to prospective customers at trade shows.

Results: Stories about Inclusion were carried by online news services such as Yahoo, as well as Silicon Valley print media such as the San Jose Mercury News. Distribution of news releases at trade shows also served to position the company as a leading player in its field.

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