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Oakland International Airport

Airport Development Program Maximizing Positive Publicity

The Challenge: Oakland International Airport was about to release the draft environmental documents for its expansion program. Because of opposition to the expansion by some neighbors, the issue was certain to get some publicity. The goal was to increase the percentage of positive publicity, and to be certain that the resulting news coverage reflected the airport's view on the importance of the expansion.

The Solution: We prepared an extensive press package about the expansion plans, including benefits to the community, a list of proposed projects and a time line. To enhance television coverage — critical when dealing with an issue that requires political support, we developed video "B" roll, emphasizing the airport's importance to the economy. Our footage showed the congested take-off times (around 6:30-8 a.m.), as well as the large number of jobs created by United Airlines' large maintenance base and the Federal Express and UPS regional operations. This video is of strong interest to televisions stations, but it is difficult for them to shoot it themselves because much of the activity occurs at inconvenient times of day such as 6 a.m. or 9 p.m. and in locations that require a security escort. We also provided still photography to the print media.

We held a press briefing on the environmental impact reports, working with local elected officials and business executives who also spoke. In addition, we supplied the media with a list of additional contacts who supported our position.

Results: All four networks (ABC, NBC, CBS and Fox), two news radio stations, four daily newspapers and two weekly newspapers reported on the press briefing. All television stations used from one to two minutes of our B-roll, almost doubling the air time for the story while showing scenes that illustrated the airport's viewpoint. The project also won a first-place Excellence in Communications award from Airports Council International.

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